Now @ University Mall
201 South Estes Drive
Chapel Hill, NC 27514
(919) 942-4420
 
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Resale Policies and Procedures

How to Sell or Consign at The Red Hen

  • Clean out your closets, drawers, and spare rooms
  • Launder all clothing, clean all toys and gear, make sure all batteries are working
  • Maternity/Nursing Clothing should be pressed, on hangers, and be ready to sell
  • Children's clothing should be laid FLAT with sets together
  • Place ALL items (large gear items excluded) in a box or bin - items in bags are not accepted
  • Presentation is everything; the cleaner, fresher, and nicer it is, the more it is worth
  • Schedule your appointment/s online through the link on our website www.theredhen.com
  • Bring your items in and wait for our offer!

    Clothing/Accessories/Shoes
    • We buy according to the seasons; please check the dates listed below for all seasonal items (including clothing).
    • Carefully inspect all clothing. Accepted items are in "like new" condition with no stains, tears, missing snaps/buttons, broken zippers, or excessive wear, and are no more than 3 years old.
    • Freshly launder all items - no odors or pet hair!!!
    • Check labels to be sure that the size and manufacturer's information is attached - we cannot buy/sell items without labels.
    • Place children's clothing (newborn through size 6X) unfolded (FLAT) in a box or bin. Place clean and ironed maternity and nursing clothing on hangers (wire hangers OK) to prevent wrinkling. Hangers will be returned upon request.
    • Please keep sets together as this increases their value to our customers - and therefore to you as well!
    • Shoes & Accessories should be in "like new" condition.
    SPRING: Beginning January 2nd
    SUMMER: Beginning March 1st (Shorts, Tanks, Swimwear and gear)
    FALL: Beginning July 1st (including Halloween)
    WINTER: Beginning September 1st (Heavy coats/jackets, Hats/Mittens, and Holiday)

    Books/Toys/Entertainment
    • Books in English and Spanish are accepted in good condition with no torn pages or writing/drawing.
    • Toys must be clean, in working condition, and have all pieces and parts including working batteries. Instructions are a bonus.
    • Puzzles and games in excellent condition only.
    • Due to health concerns, only stuffed animals New With Tags may be accepted.
    • Music (CD only) and movies (DVD and VHS) are accepted in original case.
    Equipment/Gear
    • Please clean all items and include all necessary parts, hardware, and instructions including batteries.
    • Date of manufacture must be on cribs and should be less than 6 years old.
    • Other equipment should be less than 4 years old.
    • All items must be in good working condition.
    Terms of Consignment
    (Maternity/Nursing Clothing Only):

    • 90-Day Consignment Period
    • Selection/pricing at the discretion of The Red Hen's staff
    • 40% of selling price paid to consignor
    • Consignor Agreement must be signed





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